Entries by IQX Communications

Time to Streamline Group Benefits Quotes

Many insurers still have systems that grind away for ages before they cough up group benefits quotes. Brokers and underwriters insist on predictable, fast responses, and they are even more important today, with more people working from home because of the pandemic, straining networks. If an insurer can’t streamline its process, clients will soon start getting […]

Our Employees Generously Support Food Banks and Hospital

Company matches donations Global IQX employees wanted to give back to their communities during the Covid-19 pandemic. They decided to support both the Ottawa Hospital and local food banks. Food banks have become a crucial lifeline for people who have lost their jobs and income. “Giving back to the community is a critical part of […]

How to Train Remote Workers as Teams

With COVID-19 disrupting business, most employees in the insurance and insurtech industries have been forced to work from home. We are on week 12 of having most of our employees working remotely. Working from home has its challenges on the best of days. Now throw in your partner working beside you and perhaps add some […]

Getting Personal: How artificial intelligence and personalization are reshaping insurance

As the insurance industry continues to embrace insurtech, use of artificial intelligence will no longer be a novelty, but the norm. Insurers will have higher expectations for customized experiences and a higher degree of personalization. Looking toward the next decade, insurers and brokers will have to consider how to use blockchain and artificial intelligence as […]

Coronavirus (COVID-19) Update

A message to our clients, partners and community: Following the heightened state of emergency of coronavirus (COVID-19) across the country, I wanted to ensure you that we have resources in place to provide you continued service and support in any type of contingency. Our business continuity plan is the backbone of this ability. The health […]

Ottawa CEO Competes in Sail Race to Help Save Coral Reefs

Global IQX’s de Waal crews on 600-mile Caribbean sail race promoting the Coral Project Mike de Waal, president of Global IQX, an insurtech software firm in Ottawa, is crewing on a trimaran competing in the 2020 RORC Caribbean 600 Race. The entry hopes to raise money and awareness for The Coral Project An avid sailor, […]

AI, Regtech, Personalization and Other Insurtech Trends that will Shape the Industry in 2020

Over the last year, we saw a greater shift towards automation and AI applications to streamline insurance, including increased usage of augmented reality to support activities ranging from warning of risks, explaining insurance plans, estimating damages and increasing brand awareness. We also saw insurers starting to explore greater use of blockchain, the tech behind cryptocurrencies, […]

Top 5 Group and Voluntary Benefits Insurer Selects Global IQX for Digital Transformation

IQX Platform and AI tools selected as the foundation for digital transformation in insurer’s employee benefits business Chicago, IL, Jan. 15, 2020 – A Fortune 100 U.S. insurer has chosen Global IQX, a provider of sales and service automation software and artificial intelligence tools to the employee benefits insurance industry, to deliver business process automation […]

The Golden Rules of Digital Transformation

API, Microservices and the Data (R)evolution: exchanger technology lets insurance companies manage data flow By Cristian Marcov Insurance systems need to talk to each other. They must be able to store, share, retrieve and use the same data. Data should flow unimpeded from the first collection of information, from a prospect or census, through underwriting to […]

3 Big Challenges on the Way to Nirvana

We hear almost daily how insurtech is disrupting the once-staid insurance industry. The main ingredients are big data, artificial intelligence, social media, chatbots, the Internet of Things and wearables. The industry is responding to changing markets, technology, legislation and new insurance regulation. I believe insurtech is more collaborative than disruptive. There are many ways insurance […]