Entries by IQX Communications

Opportunities for Group Insurance Innovation during the Pandemic

Insurers who invested heavily in innovative technologies like artificial intelligence before the pandemic are now reaping the greatest benefits – but there remains plenty of room to grow. Over the months since the COVID-19 pandemic was declared, the group insurance industry has moved from putting out fires towards a new “business as usual,” with remote […]

Summer 2020 Update: What’s new with IQX?

Over the past few months, Global IQX offices have been abuzz with excitement as our talented IQXers delivered several purpose-driven AI enhancements to our industry-leading insurance technology platform: AI Recommendation Engine AI Census Scrubber Usability Enhancements Mobile Optimization General Enhancements The IQX platform is constantly improving, and our commitment to continuous improvement and alignment with […]

Telehealth, Smart Homes and Wearables Help Insurers and Customers Thrive

Tech advances coupled with AI can help insurers manage risk, improve underwriting and boost customer experience. In the wake of the pandemic, people have dramatically changed how they live, communicate, work and shop. COVID-19 has also changed how they interact with critical services such as healthcare and insurance. In a time of change and uncertainty, […]

Time to Streamline Group Benefits Quotes

Many insurers still have systems that grind away for ages before they cough up group benefits quotes. Brokers and underwriters insist on predictable, fast responses, and they are even more important today, with more people working from home because of the pandemic, straining networks. If an insurer can’t streamline its process, clients will soon start getting […]

Our Employees Generously Support Food Banks and Hospital

Company matches donations Global IQX employees wanted to give back to their communities during the Covid-19 pandemic. They decided to support both the Ottawa Hospital and local food banks. Food banks have become a crucial lifeline for people who have lost their jobs and income. “Giving back to the community is a critical part of […]

How to Train Remote Workers as Teams

With COVID-19 disrupting business, most employees in the insurance and insurtech industries have been forced to work from home. We are on week 12 of having most of our employees working remotely. Working from home has its challenges on the best of days. Now throw in your partner working beside you and perhaps add some […]

Getting Personal: How artificial intelligence and personalization are reshaping insurance

As the insurance industry continues to embrace insurtech, use of artificial intelligence will no longer be a novelty, but the norm. Insurers will have higher expectations for customized experiences and a higher degree of personalization. Looking toward the next decade, insurers and brokers will have to consider how to use blockchain and artificial intelligence as […]

Coronavirus (COVID-19) Update

A message to our clients, partners and community: Following the heightened state of emergency of coronavirus (COVID-19) across the country, I wanted to ensure you that we have resources in place to provide you continued service and support in any type of contingency. Our business continuity plan is the backbone of this ability. The health […]

Ottawa CEO Competes in Sail Race to Help Save Coral Reefs

Global IQX’s de Waal crews on 600-mile Caribbean sail race promoting the Coral Project Mike de Waal, president of Global IQX, an insurtech software firm in Ottawa, is crewing on a trimaran competing in the 2020 RORC Caribbean 600 Race. The entry hopes to raise money and awareness for The Coral Project An avid sailor, […]

AI, Regtech, Personalization and Other Insurtech Trends that will Shape the Industry in 2020

Over the last year, we saw a greater shift towards automation and AI applications to streamline insurance, including increased usage of augmented reality to support activities ranging from warning of risks, explaining insurance plans, estimating damages and increasing brand awareness. We also saw insurers starting to explore greater use of blockchain, the tech behind cryptocurrencies, […]