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Global IQX Blog

Digital Insights for Insurance Leaders

Learn how the world’s most innovative insurance companies are transforming their organizations. Industry experts regularly weigh in on all aspects of digital transformation in the insurance space.

The Automated Insurer is powered by Global IQX, the leading provider of AI-driven solutions for group & voluntary benefits.

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Featured Content

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Insurtech Challenges on the Way to Nirvana

4 May 2022
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Latest Articles

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Insurtech Challenges on the Way to Nirvana

4 May 2022
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How Insurers Can Use Social Media Data in Underwriting

1 April 2022
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Enabling Ecosystems: Golden Rules of Digital Transformation

8 March 2022
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Opportunities for Optical Character Recognition (OCR) in Insurance

14 February 2022
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Insurance Technology: 22 Trends for 2022

1 January 2022
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Fostering an Insurtech Startup Culture

15 December 2021
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Five Benefits of Cloud Computing for Insurers

10 December 2021
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Man with mobile phone held horizontally demonstrating gamification in insurance

Gamification in Insurance: Theory and Approaches

6 December 2021
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How to Train Remote Workers as Teams

1 December 2021
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Boost Life Insurance Sales with a Digital Customer Experience

15 November 2021
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Insurance Chatbots Improve Customer Experience and Cut Costs

1 October 2021
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The Future of Employee Benefits is Hyper-personalized

24 September 2021
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IQX Annual Conference 2021: Reimagining Employee Benefits

3 August 2021
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How to Build Your Digital Insurance Sales Arsenal

30 July 2021
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Four Ways Insurance Companies can Improve Cybersecurity in 2021

25 May 2021
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Blockchain in Insurance: What Will the Future Hold?

17 May 2021
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Mobile Insurance Apps: Create a Great Customer Experience

26 April 2021
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What is Driving Cloud Adoption in Insurance?

9 March 2021
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How to Increase Group Insurance Sales with AI

16 November 2020
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Transform Your Group Benefits Business in 2021 [White Paper]

12 November 2020
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Designing a Digital Insurance Ecosystem

8 October 2020
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Opportunities for Group Insurance Innovation during the Pandemic

25 August 2020
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Telehealth, Smart Homes and Wearables Help Insurers and Customers Thrive

7 August 2020
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Time to Streamline Group Benefits Quotes

26 June 2020
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Getting Personal: How artificial intelligence and personalization are reshaping insurance

15 May 2020
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AI, Regtech, Personalization and Other Insurtech Trends that will Shape the Industry

28 January 2020
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API, Web Services and Microservices and Their Usage in Digital Transformation

14 June 2019
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Wearables and Fitness Devices Offer New Opportunities and Challenges for the Insurance Industry

7 February 2019
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AI and Robotic Process Automation Can Automate Insurer Grunt Work—and Do Much More

7 February 2019
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Eight Top Insurtech Trends for 2019

22 January 2019
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Implementing Successful Technology Projects: A Short History of Agile Development (Part 1)

5 December 2018
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Taming Big Data with Cognitive Computing AI

17 October 2018
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Digital Survival Tools for the Savvy Insurance Agent and Broker

11 September 2018
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Insurtech firm gives insurance industry giants the nimbleness they need

1 September 2018
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Four Ways Connectivity Is Revolutionizing Insurance

24 July 2018
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How to Improve Productivity with Fun!

26 June 2018
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Technologies Insurance Companies Can Use to Boost Engagement

15 May 2018
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AI and Data Are Reshaping Insurance

16 April 2018
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Insurers Face Challenges of Cognitive Computing, Big Data and Data Exchange Standards

21 February 2018
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Best's Review: Mike de Waal Discusses Technology Challenges Facing Insurers

21 February 2018
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Insurers Ramping Up Digital Innovation

18 January 2018
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Business Transformation for Insurance [INFOGRAPHIC]

28 December 2017
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Getting Personal with Big Data in Insurance: Strategies for Mastering Massive Amounts of Data

30 November 2017
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Web Portals Evolve to Meet Needs of Benefit's Advisors, Insurers and Employees

10 October 2017
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Automating Underwriting Pays off for Group Benefits Insurers

25 September 2017
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Lessons Learned at the 2017 LIMRA Group and Worksite Benefits Conference

18 September 2017
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Five Insurance Challenges When Innovating With AI

24 August 2017
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10 Tips for Business Travelers

24 July 2017
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What Your New Business Underwriting Workbench Should Do For You [Infographic]

26 June 2017
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A Good Team Creates the Right Culture

12 June 2017
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Digital Enrollment Boosts Sales, Eases Workflow and Cuts Costs

24 May 2017
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Robots and Artificial Intelligence Are Powering Insurers Now—and It’s Just the Beginning

24 April 2017
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Tips for Improving Work/Life Balance

21 March 2017
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5 Insurance Technology Trends to Watch [Infographic]

27 February 2017
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Insurance Brokers and Agents: The Digitization of Distribution

17 February 2017
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Four Ways to Foster a Team Atmosphere Among Remote Workers

16 January 2017
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Insurance 2017: 5 Key Priorities for Innovation, Automation and Transformation

14 December 2016
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5 Tips from The Leadership Cheat Sheet

28 November 2016
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Get Your Head Out of the Clouds: the Truth about Cloud Computing for Insurers

14 November 2016
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Five Steps Insurance Companies Can Take to Survive Digital Transformation

17 October 2016
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Tricks and Tools for Securing Data and Preventing Breaches

21 September 2016
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Bitcoin and Blockchain: A Growing Impact on Insurance

17 August 2016
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Tech Tools Brokers and Insurers Need to Succeed

18 July 2016
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Five Things Sailing Taught Me About Entrepreneurship

14 June 2016
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Big Data Tells the Consumer’s Story and Creates Our Story

10 May 2016
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Voluntary Benefits Technology Isn’t Voluntary—If You Want to Compete

11 April 2016
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Tech Trends: Insurance Industry Predictions

9 March 2016
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Automated Underwriting: Underwriters Need Power Tools to Tame the Flood of Information

16 February 2016
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Automation Can Be Revolutionary— If It’s Integrated

30 December 2015
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CRM Plus Integration Opens New Landscape that Boosts Retention and Efficiency

2 December 2015
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Boosting Sales by Using Technology to Streamline Worksite Product Enrollment

5 November 2015
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Mission (Im)Possible: Security

29 September 2015
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Climbing to the Top of the Industry with Teamwork

26 August 2015
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The Effects of Wearable Technology on Insurance

8 July 2015
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What It Means to Be an Industry Leader

4 June 2015
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Is Streamlining Health Insurance Quotes a Priority?

19 May 2015
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Is Tech Innovation Optional for Insurers? 

1 April 2015
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Polo…also known as 'hockey on horseback'

30 September 2014
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Link to: Artificial Intelligence in Insurance

Artificial Intelligence

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Link to: Cloud Computing in Insurance

Cloud Computing

Experience greater agility, security, and cost efficiencies in the cloud. 

Link to: Customer Experience in Insurance

Customer Experience

Adapt to new customer expectations by leveraging mobile, big data, wearables, and more. 

Link to: Digital Transformation in Insurance

Digital Transformation

Migrate from legacy systems to design innovative and scalable digital ecosystems.

Link to: Four Ways Insurance Companies can Improve Cybersecurity in 2021

Cybersecurity

Secure your insurance organization’s digital transformation and remain compliant.

Link to: Insurance Sales & Distribution

Sales & Distribution

Leverage emerging technologies to win customers and maximize revenue.

Link to: Employee Benefits Blog

Employee Benefits

Transform your group and voluntary benefits business from quote to claim.

Link to: Insurance Leadership Blog

Leadership

Inspire teams, achieve buy-in, and manage organizational change in the insurance sector.

Artificial Intelligence

The recent push towards AI and predictive analytics has transformed every stage of the insurance customer lifecycle. From machine learning to better predict and mitigate risk to conversational AI for personalized customer service, insurance companies are rapidly deploying AI solutions across their digital ecosystems.

Featured Articles:

  • Getting Personal: How artificial intelligence and personalization are reshaping insurance
  • AI and Robotic Process Automation Can Automate Insurer Grunt Work—and Do Much More
  • Taming Big Data with Cognitive Computing AI
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Latest Insights

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Opportunities for Optical Character Recognition (OCR) in Insurance

14 February 2022
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Cloud Computing

Cloud adoption among insurance companies is entering the mainstream as carriers seek to minimize costs, improve security, and support flexible digital ecosystems. In 2020, it was reported that 48% of insurers have a cloud-native expertise.

For many carriers, cloud adoption is the path forward to becoming a “digital-first” insurer.

Featured Articles:

  • It’s Not Just COVID Pushing Cloud Adoption in Insurance
  • Five ways cloud adoption will make your business more competitive
  • Get Your Head Out of the Clouds: the Truth about Cloud Computing for Insurers
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Latest Insights

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Five Benefits of Cloud Computing for Insurers

10 December 2021
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Customer Experience

The now widespread adoption of mobile technology, wearables, and internet of things devices has provided an unprecedented opportunity for insurers to offer unique digital experiences at the right time for the right person. With these new tools, it is not only possible to win more customers but to get customers excited about purchasing a new policy.

Featured Articles:

  • Telehealth, Smart Homes and Wearables Help Insurers and Customers Thrive
  • Four Ways Connectivity Is Revolutionizing Insurance
  • Technologies Insurance Companies Can Use to Boost Engagement
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Latest Insights

Man with mobile phone held horizontally demonstrating gamification in insurance

Gamification in Insurance: Theory and Approaches

6 December 2021
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Digital Transformation

The insurance industry is undergoing a period of unprecedented change. Large incumbent insurers are seeking replacements for legacy systems to better connect with customers while insurtechs are breaking funding records and flipping traditional insurance models on their heads.

Featured Articles:

  • Designing a Digital Insurance Ecosystem
  • The Golden Rules of Digital Transformation
  • API, Web Services and Microservices and Their Usage in Digital Transformation
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Latest Insights

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Insurtech Challenges on the Way to Nirvana

4 May 2022
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Sales & Distribution

Technology has provided insurers with new digital communication and distribution channels, placing the customer at the centre of the insurance sales process. 

Featured Articles:

  • Digital Survival Tools for the Savvy Insurance Agent and Broker
  • Digital Enrollment Boosts Sales, Eases Workflow and Cuts Costs
  • Insurance Brokers and Agents: The Digitization of Distribution
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Latest Insights

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Boost Life Insurance Sales with a Digital Customer Experience

15 November 2021
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Employee Benefits

Group and voluntary (worksite) benefits providers are experiencing unprecedented change. With companies shifting to remote work arrangements amid growing trends in virtual enrollment, employee self-service, and virtual care, carriers must adapt their digital strategies to meet rapidly evolving customer expectations. 

Featured Articles:

  • How to Increase Group Insurance Sales with AI
  • Opportunities for Group Insurance Innovation during the Pandemic
  • Time to Streamline Group Benefits Quotes
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Latest Insights

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The Future of Employee Benefits is Hyper-personalized

24 September 2021
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Leadership

Effective leadership is fundamental to any digital transformation project. Within this blog, you will discover leadership strategies and tactics for insurance professionals navigating digital transformation.

Featured Articles:

  • How to Train Remote Workers as Teams
  • Fostering an Insurtech Startup Culture
  • A Good Team Creates the Right Culture
Read More

Latest Insights

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Insurance Technology: 22 Trends for 2022

1 January 2022
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Why Become an Automated Insurer?

We live in a period of radical transformation within the insurance industry. Emerging technologies and insurtechs are redefining what it means to be an insurance carrier, broker, or customer. 

We focus on automation because it is pro-human. Automation releases human potential from routine, repetitive tasks, directing it instead towards innovation and maximizing the customer’s experience. Today, insurers have an opportunity to establish a competitive advantage by automating tasks at every stage of the fulfillment lifecycle:

  • Up to 60% of insurance sales and distribution activities can be automated.
  • Up to 35% of underwriting tasks can be automated.
  • Automation can reduce the cost of a claims journey by 30% (McKinsey & Co., 2018).

Automation will spare carriers and distribution partners countless hours of effort while enabling the convenience and efficiency of customer self-service. 

The Automated Insurer is designed to equip insurers and partners with curated thought leadership to better understand the digital trends of the day, and how insurance leaders can leverage this information at the right time to guide digital transformation within their organizations. Readers will gain a stronger understanding of artificial intelligence, cloud computing, customer experience optimization, big data analytics, wearables, and other emerging technologies like blockchain that drive insurance automation.

Employee Benefits Professionals:

If you are an insurance professional seeking digital solutions for your employee benefits business, contact us to learn how you can:

  • Streamline underwriting, onboarding, and enrollment with automation
  • Write 100x more quotes with the same staff and reduced quoting times
  • Experience a 600% increase in total proposal capacity
  • Reduce renewal turnaround times and touchpoints by 75%
  • Reduce input time and errors during auditing from 25% to less than 1 %
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