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Life, group and voluntary benefits insurance is one of the most competitive verticals in the financial services industry. Strong relationships with customers are crucial to competitive advantage. Engaging customers is a proven way of enhancing relationships. Unfortunately, the insurance industry…

Five Ways AI and Data Are Transforming the Insurance Space In the digital era of innovative products and services, Insurtech technologies are bringing great opportunities to the insurance sector and accelerating the industry’s transformation. Advances in AI and data science…

Blockchain is poised to change the future of insurance by creating new insurance products, services and business models, as well as promoting new ways of improving control, measuring and pricing risk. It stands to enhance client engagement, while reducing costs,…

Self-driving cars that are insured by the manufacturer. Smart homes that warn of perils in real time. Predictive analytics and automated underwriting and renewals. Wearables that measure your daily activity. Drone, sensor and video technology that help insureds avoid losses.…

Insurance technology ties it all together Many Insurers have made progress in automating some aspects of their group insurance benefits. But underwriting, quoting / rating and renewals are often still bogged down in manual processes.   (more…)

Artificial intelligence is booming in insurance. In a recent report, Celent identified AI use cases around the globe and across the insurance value chain. Uses include customer engagement (USAA’s Nina), product optimization (Celina Insurance Group, Protektr), marketing and sales (Usecover,…