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IQX Communications2021-10-01 11:37:162021-10-03 17:43:31Insurance Chatbots Improve Customer Experience and Cut CostsGlobal IQX Blog
Digital Insights for Insurance Leaders
Learn how the world’s most innovative insurance companies are transforming their organizations. Industry experts regularly weigh in on all aspects of digital transformation in the insurance space.
The Automated Insurer is powered by Global IQX, the leading provider of AI-driven solutions for group & voluntary benefits.
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IQX Communications2021-10-01 11:37:162021-10-03 17:43:31Insurance Chatbots Improve Customer Experience and Cut CostsLatest Articles
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IQX Communications2021-10-01 11:37:162021-10-03 17:43:31Insurance Chatbots Improve Customer Experience and Cut Costs
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IQX Communications2021-09-24 15:50:272021-09-30 13:52:05The Future of Employee Benefits is Hyper-personalized
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IQX Communications2021-08-03 11:53:572021-09-22 11:20:42IQX Annual Conference 2021: Reimagining Employee Benefits
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Mike de Waal
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Mike de Waal2021-05-25 13:36:002021-05-25 13:46:03Four Ways Insurance Companies can Improve Cybersecurity in 2021
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IQX Communications2021-05-17 12:07:212021-06-04 15:20:09Blockchain in Insurance: What Will the Future Hold?
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IQX Communications2021-04-26 13:22:492021-04-27 12:10:36Mobile Insurance Apps: Create a Great Customer Experience
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IQX Communications2020-11-16 12:20:232021-05-25 13:31:01How to Increase Group Insurance Sales with AI
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IQX Communications2020-11-12 12:35:562021-05-12 12:13:04Transform Your Group Benefits Business in 2021 [White Paper]
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IQX Communications2020-08-25 16:26:082021-05-25 13:31:27Opportunities for Group Insurance Innovation during the Pandemic
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Link to: Artificial Intelligence in Insurance
Artificial Intelligence
Transform your insurance business with AI, machine learning, and predictive analytics.
Link to: Cloud Computing in Insurance
Cloud Computing
Experience greater agility, security, and cost efficiencies in the cloud.
Link to: Customer Experience in Insurance
Customer Experience
Adapt to new customer expectations by leveraging mobile, big data, wearables, and more.
Link to: Digital Transformation in Insurance
Digital Transformation
Migrate from legacy systems to design innovative and scalable digital ecosystems.
Link to: Four Ways Insurance Companies can Improve Cybersecurity in 2021
Cybersecurity
Secure your insurance organization’s digital transformation and remain compliant.
Link to: Insurance Sales & Distribution
Sales & Distribution
Leverage emerging technologies to win customers and maximize revenue.
Link to: Employee Benefits Blog
Employee Benefits
Transform your group and voluntary benefits business from quote to claim.
Link to: Insurance Leadership Blog
Leadership
Inspire teams, achieve buy-in, and manage organizational change in the insurance sector.
The recent push towards AI and predictive analytics has transformed every stage of the insurance customer lifecycle. From machine learning to better predict and mitigate risk to conversational AI for personalized customer service, insurance companies are rapidly deploying AI solutions across their digital ecosystems.
Featured Articles:
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IQX Communications2020-11-16 12:20:232021-05-25 13:31:01How to Increase Group Insurance Sales with AICloud adoption among insurance companies is entering the mainstream as carriers seek to minimize costs, improve security, and support flexible digital ecosystems. In 2020, it was reported that 48% of insurers have a cloud-native expertise.
For many carriers, cloud adoption is the path forward to becoming a “digital-first” insurer.
Featured Articles:
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IQX Communications2021-03-09 17:08:342021-05-12 12:15:11What is Driving Cloud Adoption in Insurance?The now widespread adoption of mobile technology, wearables, and internet of things devices has provided an unprecedented opportunity for insurers to offer unique digital experiences at the right time for the right person. With these new tools, it is not only possible to win more customers but to get customers excited about purchasing a new policy.
Featured Articles:
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IQX Communications2021-10-01 11:37:162021-10-03 17:43:31Insurance Chatbots Improve Customer Experience and Cut CostsThe insurance industry is undergoing a period of unprecedented change. Large incumbent insurers are seeking replacements for legacy systems to better connect with customers while insurtechs are breaking funding records and flipping traditional insurance models on their heads.
Featured Articles:
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IQX Communications2021-05-17 12:07:212021-06-04 15:20:09Blockchain in Insurance: What Will the Future Hold?Technology has provided insurers with new digital communication and distribution channels, placing the customer at the centre of the insurance sales process.
Featured Articles:
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IQX Communications2021-07-30 16:10:172021-09-23 14:03:24How to Build Your Digital Insurance Sales ArsenalGroup and voluntary (worksite) benefits providers are experiencing unprecedented change. With companies shifting to remote work arrangements amid growing trends in virtual enrollment, employee self-service, and virtual care, carriers must adapt their digital strategies to meet rapidly evolving customer expectations.
Featured Articles:
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IQX Communications2021-09-24 15:50:272021-09-30 13:52:05The Future of Employee Benefits is Hyper-personalizedTransform Your Group Benefits in 2021
Download the free 18-page white paper
Effective leadership is fundamental to any digital transformation project. Within this blog, you will discover leadership strategies and tactics for insurance professionals navigating digital transformation.
Featured Articles:
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IQX Communications2020-06-04 14:13:372021-05-25 14:03:28How to Train Remote Workers as TeamsWhy Become an Automated Insurer?
We live in a period of radical transformation within the insurance industry. Emerging technologies and insurtechs are redefining what it means to be an insurance carrier, broker, or customer.
We focus on automation because it is pro-human. Automation releases human potential from routine, repetitive tasks, directing it instead towards innovation and maximizing the customer’s experience. Today, insurers have an opportunity to establish a competitive advantage by automating tasks at every stage of the fulfillment lifecycle:
- Up to 60% of insurance sales and distribution activities can be automated.
- Up to 35% of underwriting tasks can be automated.
- Automation can reduce the cost of a claims journey by 30% (McKinsey & Co., 2018).
Automation will spare carriers and distribution partners countless hours of effort while enabling the convenience and efficiency of customer self-service.
The Automated Insurer is designed to equip insurers and partners with curated thought leadership to better understand the digital trends of the day, and how insurance leaders can leverage this information at the right time to guide digital transformation within their organizations. Readers will gain a stronger understanding of artificial intelligence, cloud computing, customer experience optimization, big data analytics, wearables, and other emerging technologies like blockchain that drive insurance automation.
Employee Benefits Professionals:
If you are an insurance professional seeking digital solutions for your employee benefits business, contact us to learn how you can:
- Streamline underwriting, onboarding, and enrollment with automation
- Write 100x more quotes with the same staff and reduced quoting times
- Experience a 600% increase in total proposal capacity
- Reduce renewal turnaround times and touchpoints by 75%
- Reduce input time and errors during auditing from 25% to less than 1 %
