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Insurance Sales & Distribution Technology Insights

Technology has provided insurers with new digital communication and distribution channels, placing the customer at the centre of the insurance sales process. 

Trends towards customer self-service are simplifying insurance sales and reducing reliance on in-person visits (particularly since the coronavirus pandemic). Moreover, greater cost awareness among insureds is changing the way customers shop for policies and driving competition for price, leading to an overall decline in margins. 

Artificial intelligence and predictive analytics are increasingly deployed by sales teams to maximize revenue by recommending upsell and cross-sell opportunities to customers based on thousands of data points from demographic profiles, claims experience, fitness scores from wearables, and more. Other trends include inexpensive robo-advisers that can sell new policies with little to no human intervention.

Featured Content

What Insurers Should Understand About Gen Z

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People under umbrellas. Visualization of personalized life insurance sales.

Boost Life Insurance Sales with a Digital Customer Experience

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How to Build Your Digital Insurance Sales Arsenal

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Digital Survival Tools for the Savvy Insurance Agent and Broker

11 September 2018
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Web Portals Evolve to Meet Needs of Benefit's Advisors, Insurers and Employees

10 October 2017
Web portals are evolving to meet the needs of employee benefits…
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Insurance Brokers and Agents: The Digitization of Distribution

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Insurance Portals and Digital Distribution New business sales…
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Tech Tools Brokers and Insurers Need to Succeed

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Boosting Sales by Using Technology to Streamline Worksite Product Enrollment

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No one wants to wait anymore. For some things, waiting even a…
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What Insurers Should Understand About Gen Z

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Digital Survival Tools for the Savvy Insurance Agent and Broker

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Read more
https://www.globaliqx.com/wp-content/uploads/2017/02/shutterstock_520789288_resized-1-1-350x350-1.jpg 350 350 Mike de Waal https://www.globaliqx.com/wp-content/uploads/2020/12/Global-IQX-Logo-Website-Header-1.png Mike de Waal2017-02-17 21:30:022021-04-08 14:49:33Insurance Brokers and Agents: The Digitization of Distribution
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Latest Insurance Sales Insights

What Insurers Should Understand About Gen Z

1 August 2022
Read more
https://www.globaliqx.com/wp-content/uploads/2022/09/brooke-cagle-g1Kr4Ozfoac-unsplash.jpg 1280 1920 IQX Communications https://www.globaliqx.com/wp-content/uploads/2020/12/Global-IQX-Logo-Website-Header-1.png IQX Communications2022-08-01 15:21:082022-09-06 16:26:30What Insurers Should Understand About Gen Z
People under umbrellas. Visualization of personalized life insurance sales.

Boost Life Insurance Sales with a Digital Customer Experience

15 November 2021
Read more
https://www.globaliqx.com/wp-content/uploads/2021/11/alex-block-0FTASntRc2M-unsplash-1.jpg 1275 1920 IQX Communications https://www.globaliqx.com/wp-content/uploads/2020/12/Global-IQX-Logo-Website-Header-1.png IQX Communications2021-11-15 11:24:392021-11-15 12:26:32Boost Life Insurance Sales with a Digital Customer Experience
Person using their phone and laptop at the same time

How to Build Your Digital Insurance Sales Arsenal

30 July 2021
Read more
https://www.globaliqx.com/wp-content/uploads/2021/07/austin-distel-gUIJ0YszPig-unsplash.jpg 1600 2400 IQX Communications https://www.globaliqx.com/wp-content/uploads/2020/12/Global-IQX-Logo-Website-Header-1.png IQX Communications2021-07-30 16:10:172021-09-23 14:03:24How to Build Your Digital Insurance Sales Arsenal
Woman using a smartphone and laptop

Digital Survival Tools for the Savvy Insurance Agent and Broker

11 September 2018
Read more
https://www.globaliqx.com/wp-content/uploads/2018/09/office-620822_1920-350x350-1.png 350 350 Mike de Waal https://www.globaliqx.com/wp-content/uploads/2020/12/Global-IQX-Logo-Website-Header-1.png Mike de Waal2018-09-11 17:08:402021-05-25 14:35:57Digital Survival Tools for the Savvy Insurance Agent and Broker

Web Portals Evolve to Meet Needs of Benefit's Advisors, Insurers and Employees

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Read more
https://www.globaliqx.com/wp-content/uploads/2017/10/Screen-Shot-2020-04-24-at-7.34.43-PM.png 522 828 Global IQX https://www.globaliqx.com/wp-content/uploads/2020/12/Global-IQX-Logo-Website-Header-1.png Global IQX2017-10-10 11:42:432021-04-08 14:47:56Web Portals Evolve to Meet Needs of Benefit's Advisors, Insurers and Employees

Insurance Brokers and Agents: The Digitization of Distribution

17 February 2017
Read more
https://www.globaliqx.com/wp-content/uploads/2017/02/shutterstock_520789288_resized-1-1-350x350-1.jpg 350 350 Mike de Waal https://www.globaliqx.com/wp-content/uploads/2020/12/Global-IQX-Logo-Website-Header-1.png Mike de Waal2017-02-17 21:30:022021-04-08 14:49:33Insurance Brokers and Agents: The Digitization of Distribution

Tech Tools Brokers and Insurers Need to Succeed

18 July 2016
Read more
https://www.globaliqx.com/wp-content/uploads/2016/07/Technology-tablet20and20smartphone-1-350x350.jpg 350 350 Mike de Waal https://www.globaliqx.com/wp-content/uploads/2020/12/Global-IQX-Logo-Website-Header-1.png Mike de Waal2016-07-18 18:19:112021-04-08 14:51:01Tech Tools Brokers and Insurers Need to Succeed

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Read more
https://www.globaliqx.com/wp-content/uploads/2015/11/Enrollment5-web-350x350-1.jpg 350 350 Mike de Waal https://www.globaliqx.com/wp-content/uploads/2020/12/Global-IQX-Logo-Website-Header-1.png Mike de Waal2015-11-05 06:51:002021-04-08 14:52:48Boosting Sales by Using Technology to Streamline Worksite Product Enrollment

Is Streamlining Health Insurance Quotes a Priority?

19 May 2015
Read more
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