IQX Company Update: Summer 2021

With vaccinated populations approaching herd immunity and health restrictions being eased, many are looking forward to a brighter future.

While most parts of our daily lives are returning to normal, trends introduced or accelerated by the pandemic are here to stay. The employee benefits business in particular has undergone a remarkable digital transformation. From remote work models to customer experience transformation and cloud adoption, many existing digital trends have only accelerated in the past several months. Reflecting some of these trends, Global IQX has launched a new AI component to help underwriting teams manage workload and IQX cloud deployments have accelerated dramatically.

As of this update, the Global IQX team is still working remotely. While we enjoy our virtual team-building activities and continue to maintain effective collaboration, our growing team at Global IQX is eager to meet up again in person!

One final note: Expect an update in the near future on an upcoming virtual event hosted by Global IQX! Subscribe to our newsletter to be the first to know.

The highly anticipated Workload Recommender, the latest addition to the IQX Intelligence Suite, is now available for employee benefits underwriting teams to increase productivity and optimize resources.

During high-load periods, effective workload balancing can eliminate bottlenecks and reduce quote turnaround time. Using artificial intelligence, the Workload Recommender automatically suggests the most effective distribution of quotes across underwriting team members, taking into account each underwriter’s previous experience and current capacity.

Learn more about the new Workload Recommender

Subject matter experts at Global IQX have been regularly contributing feature articles to insurance industry publications and our own corporate blog for several years now. To provide a better reading experience and grow our audience, we’ve collected our thought leadership into an easy-to-use content hub, The Automated Insurer.

The Automated Insurer is designed to equip insurers and partners with curated thought leadership to better understand the digital trends of the day, and how insurance leaders can leverage this information at the right time to guide digital transformation within their organizations.

Readers will gain a stronger understanding of:

• Artificial intelligence,
• Employee benefits,
• Cloud computing,
• Customer experience optimization,
• Digital transformation strategy,
• Big data analytics, wearables, and other emerging technologies like blockchain that drive insurance automation.

All upcoming feature-length articles, videos, and white papers can be accessed from this new blog. Don’t miss out!

Global IQX was pleased to be recognized as a “dominant provider” of illustrations systems for U.S. life insurers by Novarica in their 2021 Market Navigator. IQX Proposal, Global IQX’s illustrations solution, enables carriers and distribution partners to generate dynamic, branded proposals, illustrations, and renewal letters from within the IQX Sales & Underwriting Workbench.

Read the full announcement

When the COVID-19 pandemic abruptly forced millions of workers to work from home and pay extra attention to their health, their employee benefits became a major focus. The insurance carriers who provide these vital products themselves became distributed workforces, stretched thin by a surge of demand for new group benefits such as virtual healthcare and the need for digital self-service options.

We’ve been fortunate to help more employee benefits providers realize their digital transformation goals in the last year than in any other year prior. Our benefits specialization and focus on AI and agility positioned our company well to equip carriers with the tools they needed to thrive in this new landscape.

Global IQX’s new AI Recommendation Engine drew considerable interest over the last year. The pandemic accelerated existing trends in automation as employee benefits sales & underwriting teams fell under immense pressure to deliver results, quickly. Our various AI components enabled sales & underwriting teams to streamline underwriting and identify opportunities to upsell additional benefits.

With customer experience becoming a top priority and digital enrollment on the rise, IQX also unveiled a new Employee Self-service Portal. This component enables plan members to seamlessly enrol in a group plan and select optional benefits from a slick interface on any device.

Check out some of the positions we currently have open in our Canadian and US offices:

• Quality Assurance Coordinator
• Network Admin / DevOps
• Cloud Specialist
• Mathematical Software Analyst
• AI Software Developer
• User Interface Web Developer 
• Software Engineer
• Project Lead
• Business Analyst