Persona-based Application Reduces Touchpoints
With IQX’s Onboarding component, carriers can reduce the number of touchpoints involved. For example, the Benefits Administrator role enables key client contacts to interface with the platform to adjust company information and maintain a high-level view of employee enrollment to monitor the progress of the group application.
The Onboarding component also improves the accuracy of information by catching input errors with validation rules upfront. Once all client information is captured and verified, the information can be submitted to other API systems within the carrier’s ecosystem in a single click.