Employee Benefits Blog

Group and voluntary (worksite) benefits providers are experiencing unprecedented change. With companies shifting to remote work arrangements, carriers must adapt their digital strategies to reach customers within a distributed workforce. 

The public health crisis posed by the coronavirus pandemic has generated increased awareness of benefits, with recent research showing workers plan to spend more time reviewing their benefits packages than they had previously. According to a recent survey, 69% of workers aged 44 or younger would consider changing jobs if they felt their company was not doing enough to protect employees during the pandemic. 

Other trends such as virtual enrollment, employee self-service, and virtual care are being deployed at a rapid pace to keep up with evolving customer expectations.

At Global IQX, our team specializes in AI-driven solutions for carriers in the employee benefits space. The IQX Platform covers the entire fulfillment lifecycle, from quoting, to enrollment, to renewal, leveraging AI and automation to streamline processes and identify opportunities to maximize revenue.