Sales and Service system will automate and streamline current business processes
Ottawa, ON – December 4, 2007
Global IQX Inc. a leading software provider in business automation and business process management for the North American employee benefits industry, today announced that Pacific Blue Cross and its subsidiary British Columbia Life & Casualty Company have licensed the Global IQX software platform including capabilities for online quoting, rating, proposal generation, renewal management and detailed reporting. Pacific Blue Cross is British Columbia’s largest provider of extended health and dental benefits.
After a thorough evaluation process that considered the offerings of the leading quote and rating automation vendors in North America, PBC chose Global IQX as the best scalable solution to rate and service their diverse product offering. Global IQX’s scope includes the design, implementation and testing of a packaged Rating and Quotation solution, and its associated processes for PBC/BC Life’s Extended Health, Dental and Group Life & Disability Benefits. The project scope also includes extracting data for use in other PBC/BC Life systems.
According to John Crawford, Senior Vice President, Financial Services, “Not only do we want to streamline and enhance our sales and service operations but it was important that the vendor we chose enables us to grow both our small and large case employee benefits markets. Global IQX is a proven leader in the employee benefits software industry, with extensive experience and demonstrated expertise in matching technology solutions to customers’ needs. We view our investments in technology as an important opportunity to foster stronger relationships with our customers. Given their significant technical capabilities together with Global IQX’s reputation the fit as the solution of choice for Pacific Blue Cross became readily apparent.”
It was determined that Pacific Blue Cross required an SOA based integrated application that could calculate rates quickly for complicated group benefit plans of very large sizes, for the following benefits: Extended Health, Dental, Life, Dependent Life, Critical Illness, Accidental Death & Dismemberment, Short Term Disability and Long Term Disability.
“In our search, it was also very important that the vendor of choice follow industry standards that will not only easily integrate with our existing technology investments but also provide a business enabler. Global IQX has this experience and is on the forefront of XML standards in the employee benefits industry”, stated Dr. Catherine Aczel Boivie, Senior Vice President, Information Technology.
“We are thrilled to have been chosen by Pacific Blue Cross after such an exhaustive search of so many reputable firms. I think it speaks volumes not just about our award winning software but also about our domain knowledge and expertise”, said Michael de Waal, Global IQX president, about his company’s newest customer.
“Pacific Blue Cross is known as a company with a vision of providing superior service with very flexible benefits for their clients and joins a growing list of forward-thinking insurance companies that want to simplify how business is conducted for their constituents, while streamlining their internal business processes,” added de Waal.
About Pacific Blue Cross and British Columbia Life & Casualty Company
Pacific Blue Cross is British Columbia’s leading provider of extended health and dental benefits. A position they’ve proudly held for over 65 years. They are leaders in British Columbia because of their comprehensive knowledge of unique regional health benefit needs, a thorough understanding of the health care system and an innovative response to the changing health care needs of British Columbians.
Pacific Blue Cross provides health benefits to nearly 1.5 million members and their dependents through more than 8,000 employee group plans for businesses, governments, unions and associations, and through individual plans for those who do not have coverage with their employer. Pacific Blue Cross, a not-for-profit service organization and its subsidiary, British Columbia Life & Casualty Company, share a common mission to be the most trusted and reliable provider of cost-effective health, dental, life and disability coverage for our members. They continue to expand and respond to customers’ needs in plan design, administration and technology.
About Global IQX, Inc.
Global IQX, established in 1999, specializes in configurable, component-based sales and services automation solutions that streamline and optimize business processes for North American group benefits insurance organizations. Offered as a complete suite or individually, these solutions automate rating, underwriting, renewal, proposals and enrollment supporting all lines and market segments. Global IQX production proven solutions increase operational efficiency and reduce cost while promoting improved communication and interaction within and across departments. Developed and delivered by a team with group insurance depth and experience, these solutions give business users more control, with less dependence on IT resources. Clients include many of North America’s largest insurance companies.[/vc_column_text][/vc_column][/vc_row]